Our team has specific services tailored to local government municipalities and other government agencies to assist in long- and short-term planning and improvement. BTS offers assistance in strategic planning training and facilitation, including public outreach methods and consultation on goal and target setting strategies. Additionally, BTS specializes in the development of performance management mechanisms to assist governments in making data-driven decisions and monitoring the progress of strategic goals over time. Whether it is training staff on how to tell stories through data at budget time or setting up department scorecards, our team can assist. Process improvement training and services are also available to enable organizations to make improvements from within by giving them the tools necessary for change. Utilizing Lean and Six Sigma principles, BTS can give your team the tools they need to improve processes and ensure better customer experiences and outcomes.